International Traveler Services
U.S. Customs and Border Protection
The Know Before You Go Brochure provides important information on procedures to follow and regulations that apply when entering the United States.
Travelers Aid Booths/Office
Travelers Aid Chicago is a social service agency located at O'Hare International Airport.
The main Travelers Aid office is located in Terminal 2, and is open seven days a week. Several booths are located throughout the terminals as well.
Travelers Aid provides guidance, support, or advocacy services for passengers who need it as they travel. Professional staff can assist with crisis intervention information, and social services to travelers and visitors at O'Hare International Airport. Travelers Aid Chicago can be reached at (773) 894-2427.
Foreign Currency Exchange
Several foreign currency exchange locations are available throughout the airport. Click here for information on locations and hours of operation.
Passenger Amenity Kit
If your flight was canceled and you find yourself having to spend the night at O'Hare International Airport, the Chicago Department of Aviation (CDA) will provide Passenger Amenity Kits to help you make your unplanned stay a little more comfortable. The kit includes essential toiletries such as: basic lotion, soap, toothbrush, etc. It also comes with a brochure that has a map depicting the various traveler services at the Airport, and some coupons.
For information on U.S. customs, common laws, and useful tidbits about everyday life, visit ChooseChicago.com.