Frequently Asked Questions About Midway International Airport
  • How early do I need to check-in at the airport?

    We suggest that you arrive approximately an hour and a half before your domestic flight and two hours before your international flight. Individual airlines may have different rules regarding latest check-in times.

  • What items are prohibited from carry-on luggage? A list of permitted carry-on items is posted on the Transportation Security Administration (TSA) Website.


  • How do I get in touch with Lost and Found?

     For items lost:
    • Near ticket counters, in gate areas, or on an airplane, contact airline.
    • In public areas of the terminal, contact the Chicago Police at (773) 838-3003.
    • At security checkpoints, contact TSA at (773) 498-1308.
    • In the parking facilities, contact Standard Parking at (773) 686-7532.

  • Where will I find the USO at Midway?

    U.S.O. (United Service Organizations):     The U.S.O. offers a variety of services to active military personnel and their dependents, including free refreshments, information, and referrals at  O'Hare and Midway.

    Midway:  The USO is located in Concourse C
    Hours:   8 a.m. to 9 p.m., seven days a week
    Tel: 773/582-5852

    Go to website: www.uso.org/illinois

    How can I access the Internet?

      • Wi-Fi access is available throughout Midway passenger areas.
      Chicago Airport Wi-Fi Networks are safe, secure, and reliable. Wireless devices (e.g. laptops and PDAs), however, can be susceptible to intrusion, in any wireless environment, unless basic wireless security precautions are followed. For additional information on these precautions, and how best to use the airport network safely, go to this link.
       

  • Are there services for the disabled at Midway?
      • Yes. There are many ADA Friendly Services at Midway. Please check with your airline, directly, for wheelchair assistance.
  • Is smoking allowed at Midway International Airport?

    No, Midway is a smoke free environment.


  • What parking options do I have at Midway?

    Midway offers a variety of parking options, including hourly, short-term and economy lots. Payments for parking are made upon exiting. For immediate parking availability information, please call (773) 838-0756.


  • What Federal agencies service Midway?

    All inquiries regarding federal agencies at Midway are now handled by the U.S. Customs and Border Protection (CBP), as appropriate. The phone number is:
    1-773-948-6330.


  • What restaurant and retail options are available?

    Midway offers travelers a diverse mix of local and national retail stores, gift and news shops, restaurants, snack bars, lounges and cafes. Midway Boulevard is a 50,000 square foot concessions triangle in a central location just after the security checkpoint.

  • Are storage lockers available at the airport?

    Due to security measures, there are no luggage storage facilities at this time.


  • Where can I meet arriving passengers?

    Arrange in advance to meet your party at a set location. The best place to meet an arriving passenger is at the baggage claim area of the airline the passenger is flying. Only ticketed passengers are allowed beyond security, which means you will not be able to meet anyone at the arriving gate.

    There is no curbside parking allowed. Special short-term parking rates are available for people meeting arriving passengers.

  • What is the address for Midway International Airport?
    The official mailing address for the airport is:

    Department of Aviation
    Chicago Midway International Airport
    5700 South Cicero Avenue
    Chicago, IL 60638
    USA

    If you are looking for driving directions to the airport from your location, the Rand McNally Website can help. Click the "get directions tab, then click "use an airport" link or type in the three-letter airport code for Midway, MDW, in the address box.


  • What is there to do if I have a few hours between my flights?

    Visit the Battle of Midway Memorial, located in the A Concourse, which retells the story of the heroic efforts of the men and women who led America to victory at the Battle of Midway on June 4, 1942. Inside the memorial are computer-generated three-dimensional PHS Colograms featuring the ships, plane heroes and drama of this critical World War II battle.

    Look out above! The SBD Dauntless Dive-Bomber is suspended from the ceiling of Concourse A. The airplane is the same type that was flown by U.S. Naval aviators in the Battle of Midway. A wide variety of food and retail options are available throughout the airport.



  
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