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Frequently Asked Questions About Midway International Airport
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Midway FAQs to paper [pdf format
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- How early do I need to check-in at the airport?
We suggest that you arrive approximately an hour and a half before your domestic flight and two hours before your international flight. Individual airlines may have different rules regarding latest check-in times. Follow this link to a list of airlines serving Midway, where you will find airline telephone and Web site contact information.
- What items are prohibited from carry-on luggage?
A list of permitted carry-on items is posted on the Transportation Security Administration
(TSA) Website.
- How do I get in touch with Lost and Found?
For items lost:
- Near ticket counters, in gate areas, or on an airplane, contact airline.
Click here
for a list of airlines at Midway, with their phone number and web address.
- In public areas of the terminal, contact the Chicago Police at (773) 838-3003.
- At security checkpoints, contact TSA at (773) 498-1308.
- In the parking facilities, contact Standard Parking at (773) 686-7532.
- Where will I find the USO at Midway?
U.S.O. (United Service Organizations):
The U.S.O. offers a variety of services to active military personnel and their
dependents, including free refreshments, information, and referrals at
O'Hare and Midway.
Midway: The USO is located in
Concourse C
Hours: 8 a.m. to 9 p.m., seven days a
week
Tel: 773/582-5852
Go to website:
www.uso.org/illinois
- How can I access the Internet?
Wi-Fi access is available throughout Midway passenger areas.
Chicago Airport Wi-Fi Networks are safe, secure, and
reliable. Wireless devices (e.g. laptops and PDAs), however, can be
susceptible to intrusion, in any wireless environment, unless basic wireless
security precautions are followed. For additional information on these
precautions, and how best to use the airport network safely, go to
this link.
Are there services for the disabled at Midway?
Is smoking allowed at Midway International Airport?
No, Midway is a smoke free environment.
What parking options do I have at Midway?
Midway offers a variety of parking options, including hourly, short-term and
economy lots. Payments for parking are made upon exiting. For immediate parking availability information, please call (773) 838-0756.
What Federal agencies service Midway?
All inquiries regarding federal agencies at Midway are now handled by the U.S. Customs and Border Protection
(CBP), as
appropriate. The phone number is:
1-773-948-6330.
What restaurant and retail options are available?
Midway offers travelers a diverse mix of local and national retail stores, gift
and news shops, restaurants, snack bars, lounges and cafes. Midway Boulevard is
a 50,000 square foot concessions triangle in a central location just after the
security checkpoint.
Are storage lockers available at the airport?
Due to security measures, there are no luggage storage facilities at this time.
Where can I meet arriving passengers?
Arrange in advance to meet your party at a set location. The best place to meet an arriving passenger is at the baggage claim area of the airline the passenger is flying. Only ticketed passengers are allowed beyond security, which means you will not be able to meet anyone at the arriving gate.
There is no curbside parking allowed. Special short-term parking rates are
available for people meeting arriving passengers.
What is the address for Midway International Airport?
The official mailing address for the airport is:
Department of Aviation
Chicago Midway International Airport
5700 South Cicero Avenue
Chicago, IL 60638
USA
If you are looking for driving directions to the airport from your location, the
Rand McNally Website can help. Click the "get directions tab, then click "use an airport" link or type in the three-letter airport code for Midway, MDW, in the address box.
What is there to do if I have a few hours between my flights?
Visit the Battle of Midway Memorial, located in the A Concourse, which retells the story of the heroic efforts of the men and women who led America to victory at the Battle of Midway on June 4, 1942. Inside the memorial are computer-generated three-dimensional PHS Colograms featuring the ships, plane heroes and drama of this critical World War II battle.
Look out above! The SBD Dauntless Dive-Bomber is suspended from the ceiling of Concourse A. The airplane is the same type that was flown by U.S. Naval aviators in the Battle of Midway.
A wide variety of food and retail options are available throughout the airport.
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