Volunteer Opportunities

Chicago Department of Aviation Volunteer Ambassadors

Share your enthusiasm for the City of Chicago with millions of travelers from around the world! Volunteer Airport Ambassadors at Midway International Airport assist passengers year round as part of Mayor Emanuel's "Chicago We're Glad You're Here" program. Spread holiday cheer during the busiest of travel seasons by assisting with special events and holiday entertainment. The friendly smiles of our volunteers are appreciated by millions of visitors to Chicago who pass through our airports each year.

For more information about Airport Ambassadors, please call 773-838-3993​.

Volunteer Ambassador Rewards Program

As a "thank you" to the Airport Ambassadors for their dedicated efforts and continued public service, the Chicago Airport System offers the Volunteer Airport Ambassador Rewards Program. This exciting program is the Chicago Airport System's way of showing gratitude toward the Airport Ambassadors for their many hours spent assisting passengers. It is also a great incentive to continue volunteering with the Chicago Airport System! "Rewards" are given on a monthly basis by drawing names from Airport Ambassadors who volunteered during the previous month.

Cultural institutions, entertainment venues and restaurant groups throughout Chicago have generously donated rewards to the Chicago Airport System's Volunteer Airport Ambassador program. This is a great opportunity to for Chicago bussinesses to be showcased and to thank the volunteers who give valuable hours of their time each month. 

Gift certificates, complimentary passes and 2-for-1 discounts are just a few examples of rewards given.

Million Dollar Quartet
American Licorice​

Chicago Department of Aviation Travelers Aid

The Travelers Aid Main Office at O'Hare International Airport is located in Terminal 2 across from the Children's Museum and provides information, directions and special assistance to both foreign and domestic travelers. Professional staff is also available to assist with crisis intervention information and social services to travelers and visitors at O'Hare.

The main office is open Monday through Friday from 8:30 a.m. to 9:00 p.m., and Saturday and Sunday from 10:00 a.m. to 9:00 p.m. Information booths are also available at various locations.

To reach them by phone or for more information, please call 773-894-2427 or click here. ​