Richard M. Daley, Mayor
  Midway International Airport
Local People...Global Reach

    
   

ADA Friendly Services at Midway

Getting from one point to another while traveling through an airport can be challenging, especially for travelers with disabilities. The Chicago Airport System recognizes these needs and is committed to making passage through our airports as pleasant and convenient as possible.

Wheelchair assistance is available from your airline. Please contact your airline to make special arrangements.

The new Midway International Airport Terminal Building is a three level facility equipped with ADA friendly features. All exterior sidewalks have sloping curb cuts for easy wheelchair access. Additionally, the terminal building has extra-wide automatic entry doors on both the upper and lower levels. There are also designated areas on the terminal roadways for active loading and unloading of passengers with disabilities. Parking restrictions on the terminal roadways are strictly enforced, therefore please do not park or leave an unattended vehicle in these designated spaces.

Throughout the airport facility, restrooms, elevators, signage, telephones, restaurants, drinking fountains, and diaper changing facilities are in full compliance with the Americans with Disabilities Act.

For additional information, contact the City of Chicago at 311 for Non-Emergency City Services.

Elevators
Elevators located in the terminal building provide access to all passenger levels of the airport complex. All elevators have Braille and raised letters/numerals.

Parking Facilities
The Midway Parking Garage is adjacent to the terminal building and has designated parking spaces for Motorist with disabilities located near each of the three elevator cores. Passengers should use the center core elevators to reach the third floor to access the pedestrian bridge to the terminal building.

The Economy lots (Blue &Yellow) have designated parking near the entrances of each lot. Free shuttle buses, each equipped with wheelchair lifts provide transportation between the economy lots and the terminal every 15 minutes. For special assistance with parking accommodations please contact Standard Parking at (773)838-0756.

Public Transportation/CTA Rapid Transit
The CTA Orange Line provides service between Midway International Airport and downtown Chicago. The hours of operation are 4:00am to 1:00am. The station is equipped with an elevator to take passengers with mobility impairments to and from the train platform. All stations en route to downtown Chicago are equipped with elevators. For additional Chicago Transit Authority information please contact:
(312)836-7000
(312)836-4949 TTY Phone

Rental Cars
Alamo, Avis, Budget, Dollar, Hertz and National rental car agencies provide hand-controlled vehicles for persons with mobility impairments. Agencies request notification 2-3 days prior to renting a car with adaptive equipment.

Restaurants
All entrances to restaurants located in the airport are accessible to people using wheelchairs.

Toilet Rooms
Toilet rooms located throughout the airport have wheelchair accessible facilities. These facilities have larger toilet stalls with grab bars and accessories including sinks with electronic sensors to operate the faucets and lower soap and paper towel dispensers.

Family Assisted Care toilet facilities are also available for passengers that may require the assistance of a family member or care giver. The individual toilet rooms are spacious and provide total privacy. Look for signs in the terminal area.

Service Areas All of the aircraft boarding gates are equipped with a wheelchair lift. Passengers requiring wheelchair assistance can notify their airline to request wheelchair service to and from the gate areas. Please contact your airline in advance to make special arrangements.

Taxicabs The following Chicago taxicab and livery companies have wheelchair accessible services:

   
American United Cab 773-248-7600
Blue Ribbon Taxi Association 773-878-5400
Dart Cab Company 773-866-9200
Flash Cab Company 773-661-1444
King Drive Cab 773-487-9000
Yellow Cab Company 312-829-4222
Limos R Us, Inc. 773-792-9380
SCR Livery Service 773-768-7000
   
   Please call the individual cab or limo service to schedule a pick-up time.

Telephone and TTY Phones
Teletypewriters (TTY) are located at designated locations throughout the terminal facility.


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