Services Provided for Travelers with Disabilities
Accessibility Guide Map
In an effort to develop awareness in the airport environment, as well as convenient and safer travel for customers with disabilities, the Chicago Department of Aviation has created the Disability Awareness & Assistance Program. Click here to download the Disability Awareness and Assistance Program brochure.
The Accessibility Guide provides a map highlighting facilities for travelers with disabilities. These facilities are also described below.
All outside sidewalks have sloping curb cuts for easy wheelchair access. Throughout the airport, restrooms, elevators, signage, telephones, restaurants, drinking fountains, and diaper changing facilities are in compliance with the Americans with Disabilities Act. Wheelchair assistance is available from your airline. Please contact your airline in advance to make arrangements.
Animal Relief Area
The Animal Relief Area is curbside, on the lower level. It is a gated area designated for service animal relief and is accessible at all times. All animals must be accompanied and leashed by the owner.
Elevators located in the terminal building provide access to all passenger levels of the airport complex. All elevators have Braille and raised letters/numerals.
There are two parking garages at Midway International Airport: Terminal and Economy parking. Both of these garages have designated parking spaces for motorists with disabilities located near each of the three elevator cores. Passengers should use the center core elevators to reach the third floor to access the pedestrian bridge to the terminal building.
The Economy Lots (Red and Yellow) have designated parking near the entrances. Free shuttle buses, equipped with wheelchair lifts provide transportation between the Economy Lots and the Terminal every 15 minutes. For special assistance with parking accommodations please contact the Parking Information Hotline at 773-838-0756.
Public Transportation/CTA Rapid Transit
The CTA Orange Line provides service between Midway International Airport and downtown Chicago. The hours of operation are 4 a.m. to 1 a.m. The station is equipped with an elevator to take passengers with mobility impairments to and from the train platform. All stations en route to downtown Chicago are equipped with elevators. For additional Chicago Transit Authority information please contact:
Alamo, Avis, Budget, Dollar, Hertz and National rental car agencies provide hand-controlled vehicles for persons with mobility impairments. Agencies request notification 2-3 days prior to renting a car with adaptive equipment.
All restaurants located in the airport are fully accessible by all travelers.
Restrooms located throughout the Airport have wheelchair accessible facilities. In addition, there are family and companion restroom facilities. See the Airport Map for locations.
For wheelchair accessible vehicles, please see cab starters in the cab stand outside baggage claim areas of the terminal.
Telephone and TTY Phones
Teletypewriters (TTY) are located at designated locations throughout the terminal facility.
Volunteer Assistance is available for travelers at Chicago's Midway International Airport. Our volunteers are also receiving training in the Purple Airplane Program.