Traveler's Aid


Travelers Aid Chicago is a social service agency located at O'Hare. It provides guidance, support and advocacy services for passengers during travel. The professional staff in both the booths and the main office can assist with crisis intervention information as well as social services for travelers and visitors.​

Main Office Location: Terminal 2, Upper Level next to Kids on the Fly
Satellite Office: Terminal 5 | Gate M19
Info Desk Locations: Terminal 1 | Gate B7
                                  Terminal 1 | Gate C18
                                  Terminal 2 | Gate F1D
                                  Terminal 3 | Gate K2
                                  Terminal 5 | Upper/Ticketing Level
                                  Terminal 5 | Lower/Arrival Level

You can contact Travelers Aid Chicago at (773) 894-2427.​