Processes and Guides

​​​​​​​​​​​​​​​​​​​​​​​​​ ​​​This section contains resources for tenants and concessionaires.

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Prerequisite Design Review Process (opens in new tab)

This document will give you clear, useful information about the Chicago Department of Aviation design review for your renovation, refurbishment, repair, or new construction project.

​Design and Construction Standard Operating Procedures​​

Tenant Project Standard Operating Procedures(opens in new tab)​​ | Tenant Exhibits(opens in new tab) | Common Exhibits​​(opens in new tab)

Version 2026-05-22
All Tenants who desire to perform construction or renovation on airport property shall follow these processes.

Concessionaire Project Standard Operatin​g Procedures(opens in new tab) | Concessionaire Exhibits(opens in new tab)​ | Common Exhibits​​(opens in new tab)

Version 2025-06-25

All Concessionaires who desire to perform construction or renovation on airport property shall follow these processes.​ ​

​​Concessionaire Design Guidelines: O’Hare(opens in new tab) | Midway(opens in new tab)

Version 2024-08-19

The purpose of these Concessionaire Design Guidelines (CDG) is to communicate an overall design intent and to provide quality, material, signage, lighting and system standards for concessions development.​​​

Development Process and Timeline(opens in new tab)

An overview of the Development Process and typical timeframes from Pre-Design to Pre-Construction


Public Address System Design & Implementation Guide(opens in new tab)​​

The Chicago Department of Aviation deploys a campus-wide Public Address System throughout airport terminal buildings for paging service in all public and CDA-designated (occupied) back-of-house operational areas and is part of the airport's mass notification system. The PAS includes but is not limited to speakers, microphones, ambient noise sensors, amplifiers, uninterruptable power supplies and control units. The current PAS also has its own dedicated Passive Optical Network for Ethernet control communication and digital audio traffic throughout Terminals 1, 2, 3, and 5.

Smartsheets - ​Facilities Project Coordination and Site investigation Requests (opens in new tab)

The Facilities Project Coordination Request Form and the Site Investigation Request Form were developed by CDA Facilities on the Smartsheet​ web platform. These are tools used to increase communication between General Contractors / subcontractors and CDA Facilities Personnel during the construction phase of tenant and concessions projects within the terminal core area.

Wayfinding SOP

Link and description forthcoming.

Utilities Dig Book Submission Procedure(opens in new tab)

To ensure the O’Hare Airport Community that the Contractor and the Construction Manager are performing their due diligence in determining the location of and protecting all known existing utilities; and of efforts to be taken when unknown utilities are encountered.

Department of Buildings Guide to Building Permits

The Department of Buildings have created a guide to the process of obtaining building permits.

Department of Procurement Services Resource Guides

DPS has published a four-volume Resource Guide, expanding on the guiding principle of transparency. The series of Resource Guides were developed to provide a comprehensive understanding of the City procurement process that is accessible for businesses at every stage of the contracting process.

​MBE/WBE Special Conditions: Professional Services(opens in new tab) | Construction(opens in new tab)

The City’s overall goals are to award not less than 25 % of the annual dollar value of all non-construction contracts to qualified MBEs and 5% of the annual dollar value of such Contracts to qualified WBEs. The City’s current aspirational goals are to award 26% of the annual dollar value of all construction contracts to qualified MBEs and 6% to qualified WBEs.​
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