Accessibility Guide

We have worked extremely hard to ensure our airport is fully accessible to passengers with disabilities. Our Accessibility Guide will point you in all the right directions and help you navigate through our airport.

Airline Passengers with Disabilities Bill of Rights

Please view the Airline Passengers with Disabilities Bill of Rights.

Contact Us /ADA Coordinator

Comments and complaints concerning ADA/Accessibility services and facilities at Midway can be sent to the airport's ADA Coordinator, Xochitl Rodriguez, at 773-894-3728 [email protected]. This phone number and email are actively monitored between the hours of 8:30 AM and 4:30 PM CST, Monday through Friday, not including city holidays.

Midway ADA Complaint Procedure
Midway ADA Complaint Form

All ADA accommodations including medical accommodations, wheelchair assistance/service, and service animal arrangements must be made with your airline.
TSA accommodations for the security screening process for travelers with disabilities, medical conditions and other special circumstances can be made with TSA Cares at 855-787-2227 or https://www.tsa.gov/contact-center/form/cares.