Complaints and comments about ADA/Accessibility services and facilities at Midway can be sent to the airport's ADA Coordinator, Gretchen Meyer, at [email protected]
To assist with you through Midway, each airline offers wheelchair assistance to passengers with mobility impairment. This service can assist you in traveling to or transferring between gates. Each airline coordinates their own wheelchair assistance. Contact your airline prior to travel to add this to your reservation.
As part of the Transportation Security Administration's (TSA) Diamond Self-Select program, dedicated lanes that allow families and individuals unfamiliar with air travel, as well as travelers with special needs, are available at all TSA security checkpoints at Midway.
All restrooms located throughout the airport have wheelchair accessible facilities. In addition, there are six All Gender Restrooms located throughout the airport.
Concourse A: Gate A9 (1), Gate A4A (1), Gate A4A walkway (2)Concourse B: Gate B15 (includes Adult Size Changing Table)Baggage Claim: North end of baggage claim
Our Mother's Room was created specifically for traveling, nursing mothers. The room offers a tranquil space for mothers who are breastfeeding their children and would prefer to do so in a private setting. It features comfortable seating along with a sink and wash area.
MAMAVA pods provide a safe, private space to pump or nurse on the go.
Outdoor Service Animal Relief AreaThe SARA is fenced in with a bench and bags are provided for pet waste.Location: On the south end of the Lower Level terminal driveDirections: Exit through Lower Level Door #4 near Baggage Carousel #8. Turn right and walk past the bus stop.
Indoor Service Animal Relief Area (SARA)The indoor SARA is specially designed to accommodate passengers traveling with service animals or pets. The room is enclosed, has a door with a glass pane that opens and closes automatically, and is designed for wheelchair access.Location: Concourse A | Gate A4A
Elevators located in the terminal building provide access to all passenger levels of the airport complex. All elevators have Braille and raised numerals.